Application FAQs

Who can apply for accommodation at Comcare Trust?
Comcare Trust offers supported accommodation for adults (generally between 20–45 years) living with a primary psychiatric disorder such as schizophrenia, bipolar disorder, schizoaffective disorder, or major depression. Older applicants may be considered if they are physically well and have some independent living skills.
Does meeting the admission criteria guarantee me accommodation?
No. Meeting the minimum admission criteria does not automatically guarantee placement. Each applicant must go through the screening and assessment process. Placement also depends on suitability and availability in our homes.
Do you accept applicants with a history of substance abuse?

Yes, but only if there has been at least six months of sobriety before applying. Active substance use is not permitted.

What documents are required for the application?

You will need to submit:

  • Completed Comcare Application for Residency form
  • Medical Report completed by your psychiatrist
  • Copy of Identity Document (ID)
  • Proof of Covid-19 vaccination
  • SASSA card (if applicable)
How do I submit my application?

Applications can be submitted:

  • Electronically (via email) to applications@comcare.co.za
  • Delivered in person to: Valkenberg Hospital, House 20 (next to the Outpatient Department).
What happens during the screening interview?

Two Comcare counsellors will interview the applicant individually. If a next of kin is present, they may be invited in later to provide additional information. The purpose of the interview is to understand the applicant’s needs, mental health history, and suitability for community living.

What if I miss my screening interview?

It is the applicant’s responsibility to reschedule if they cannot attend. If an applicant does not attend without notifying us, they will not be re-contacted for another appointment.

What is the Welcome Club and why is it required?

The Welcome Club is Comcare’s psychosocial rehabilitation day programme (08:30–12:30). Attendance helps applicants experience our routines, meet residents, and assess whether Comcare living is a good fit. Applicants must attend for at least 24 days (minimum two days per week).

How long is the waiting list?

Waiting times vary and depend on both availability and suitability of placement. Placement decisions are not based solely on date of application. Please note, Comcare does not provide emergency or respite care placements.

How do you decide who gets offered a place when a vacancy opens?

When a vacancy arises, applicants are chosen from the waiting list based on:

  • Suitability for the specific house and residents
  • Sex (for shared rooms)
  • Willingness and ability to share or live alone
  • Current mental health
What happens before final admission?

The prospective resident will be invited for afternoon tea at the house to meet residents and staff. Both groups then provide feedback. If accepted, the applicant meets with the Director to sign a Board & Lodging Contract and finalise the move-in date.

What are the fees for accommodation?

The current full board and lodging fee is R8,120 per month. Fees are adjusted using a sliding scale (means test) based on the applicant’s and their family’s income. Final fees are discussed with the Director at the time of contract signing.

Do you accept applicants from outside the Western Cape?

Preference is given to applicants living in the Western Cape, but applicants from other regions may be considered if they meet all criteria.

Do you provide emergency placements?

No. Comcare Trust does not provide emergency or short-term respite care.